We think small, talk small, hear small, eat, sleep and breathe small. Because when you’re trying to connect with a small business, you must understand everything about those who run them.

When Business is a Family Affair

Leo Tolstoy posited at the start of Anna Karenina, “All happy families are alike; each unhappy family is unhappy in its own way.” How about family-owned businesses (FOBs)? They represent 16% of small businesses in the U.S. Are all the happy ones alike, and the unhappy ones uniquely miserable?

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The Business of Empowering Small Business

The company that turned smartphones into credit card readers is now turning small businesses into savvy email marketers. For Square, it’s not so much a change of mission as an expansion of capabilities. And another example of how meeting the needs of small business can help bigger concerns meet their projections.

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